UK-based sliding folding door manufacturer Origin has become the first in the industry to remove lead times on a selection of its Easifold door systems.
It is the second industry-leading development by the Buckinghamshire-based company which recently introduced a 20-year guarantee on its Easifold door systems, and one which is already receiving plaudits from installers.
The new delivery standards, "Your lead time, not ours," are effective immediately, enabling Origin's nationwide network of approved installers to order Easifold folding sliding door systems in any configuration and from a choice of their most popular standard colours, to suit their customers' requirements.
This has already helped installers such as Bristol Bifold and Sliding Door Company win orders they may not otherwise have won.
Managing director Simon Lippett said that within a few weeks of the launch of this initiative they had won several orders worth on average £3,500 to £8,000 due to this facility.
"It has made the difference between making a sale and not as most manufacturers have a four to twelve-week lead time," he said.
Disgruntled customers, faced with builders explaining they had to wait weeks for the folding sliding doors to arrive, have been hugely grateful to discover that Origin can supply the doors when they were needed on site, without delay.
"For us to be able to say we can get Easifold doors when we need them makes all the difference."
In addition to the "Your lead time not ours," capability there will also be a new "Awaiting dimensions," facility which will allow orders to be placed but sizes to be confirmed at a later date, helping to ensure that Easifold doors will be ready to install as soon as they are required.
Bristol Bifold are so impressed with both facilities they will be promoting them on their own websites.
"Origin are definitely moving in the right direction as no other manufacturer offers these facilities," said Mr Lippett.
Origin sales director Andy Halsall said: "We have a range of cleverly-designed, beautifully-made and exquisitely-finished sliding folding doors but our research confirmed that is not enough if they are not available quickly so we introduced the "Your lead time, not ours" to cater for the customers' need."